Shipping policy
Thank you for shopping with Ancina. This Shipping Policy explains how we process and deliver orders.
Shipping Destination
We currently ship orders within the United States only.
Shipping Cost
We offer free shipping on all orders within the United States.
Order Processing Time
Orders are processed within 2-3 business days, Monday through Friday.
Order Cut-Off Time
Orders placed before 6:00 PM on business days will be processed from the same business day.
Orders placed after 6:00 PM, on weekends, or on holidays will be processed on the next business day.
Estimated Delivery Time
After processing, delivery usually takes 5-8 business days, Monday through Friday.
Total estimated delivery time is 7-11 business days.
Shipping Carriers
We may use major shipping carriers in the United States, including USPS, UPS, FedEx, and DHL.
Tracking Information
Once your order has been shipped, you will receive a tracking link by email to track your delivery.
Lost or Damaged Packages
If your package is lost, missing, or arrives damaged, please contact us by email at support@ancina.com.
Contact Us
- Store name: Ancina
- Legal company name: YM Commerce LLC
- Company number: 8050594
- Business address: 1209 MOUNTAIN ROAD PL NE #7493, ALBUQUERQUE, NM 87110
- Email: support@ancina.com
- Phone: +19177281136
- Customer support hours: Monday to Friday, 8:00 AM - 6:00 PM