Shipping policy

Thank you for shopping with Ancina. This Shipping Policy explains how we process and deliver orders.

Shipping Destination

We currently ship orders within the United States only.

Shipping Cost

We offer free shipping on all orders within the United States.

Order Processing Time

Orders are processed within 2-3 business days, Monday through Friday.

Order Cut-Off Time

Orders placed before 6:00 PM on business days will be processed from the same business day.

Orders placed after 6:00 PM, on weekends, or on holidays will be processed on the next business day.

Estimated Delivery Time

After processing, delivery usually takes 5-8 business days, Monday through Friday.

Total estimated delivery time is 7-11 business days.

Shipping Carriers

We may use major shipping carriers in the United States, including USPS, UPS, FedEx, and DHL.

Tracking Information

Once your order has been shipped, you will receive a tracking link by email to track your delivery.

Lost or Damaged Packages

If your package is lost, missing, or arrives damaged, please contact us by email at support@ancina.com.

Contact Us

  • Store name: Ancina
  • Legal company name: YM Commerce LLC
  • Company number: 8050594
  • Business address: 1209 MOUNTAIN ROAD PL NE #7493, ALBUQUERQUE, NM 87110
  • Email: support@ancina.com
  • Phone: +19177281136
  • Customer support hours: Monday to Friday, 8:00 AM - 6:00 PM